Five floors in Kenmore Square — here's what's where, and how to find it.
The hub of the property. Front desk, two restaurants, the coffee & tea station, and where in-room dining originates.
Lobby Level · Always staffed
Walk straight in from Commonwealth Avenue. The desk is to your left as you enter — open 24 hours.
Lobby Vestibule · Sushi & raw bar
In the vestibule on the left, behind the blue door. Sushi, sashimi & raw bar — open all day.
See Hours & Menu→Lobby Level · Down stairs, right
Down the lobby stairs, on the right. Oysters, seafood, and what we send you to when someone says “best of New England.”
See Hours & Menu→Lobby Level · Mornings
Complimentary coffee and tea station in the lobby every morning.
From the lobby · QR-code menus
Order from the room. Scan any QR code in the lobby to pull up the menu — delivered straight to your door.
Order Now→One floor up. Kenmore Side and Fenway Side: meeting spaces, an outdoor terrace facing the ballpark, and a gallery in residence.
2nd Floor · Fenway Side
Outdoor space facing Fenway Park. The first place to step out on a clear evening — and the closest you'll come to a ballpark view without a ticket.
2nd Floor · In residence
A working photography gallery inside the hotel. Rotating exhibitions, contemporary photographers, free to walk through.
Current Exhibition→2nd Floor · Ten spaces, two wings
Kenmore Side — Longwood, Olmsted, Commonwealth, Esplanade Ballroom, The Hub.
Fenway Side — Beacon, Charles Boardroom, Kenmore, Fenway Ballroom, Fenway Terrace.
24-hour access for guests. Treadmills, free weights, row machine, stationary & exercise bikes. Towels and water kept stocked.
3rd Floor · Room key access
Full equipment line on the 3rd floor. Open 24 hours — your room key opens the door. Towels and water kept stocked.
Climate, lighting, the TV, the safe, what's in the bathroom, what to ask for. Your floor is your floor — this is how it works.
Drop the car at the front doors. Our team handles the rest. To get it back, text the number on your ticket — it'll be ready when you walk down.